Shipping & Delivery
Shipping Methods
We offer the following shipping methods for all orders:
Standard Shipping - DHL: Estimated delivery within 7-15 business days Worldwide.
Express Shipping - DHL: Estimated delivery within 4-7 business days Worldwide.
2. Processing and Cancellation Time.
Orders are typically processed and shipped within 1-2 business days after payment confirmation and payment has cleared. For faster clearance of payment, please use PayPal as your best option.
Please note that orders placed on weekends or holidays will be processed on the next business day.
Please note that once your order is processed for shipping with a tracking number, we are unable to cancel your order.
You can cancel the order within 6 hours after the order was placed by contacting us via email address: cs@gundie.com.au.
3. Shipping Costs
Shipping costs are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed at checkout before the final payment.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number on the courier's website once we provide your tracking number, this will also include the shipping companies website link for tracking.
5. International Shipping including Australia as our warehouse is located within Europe.
Please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. We are not responsible for delays due to customs clearance processes.
We reserve the right to update our shipping policy at any time. Any changes to our shipping policy will be communicated on our website.
We kindly ask our customers to read and take notes before making a purchase. We will automatically assume that the customer has accepted all the terms outlined above.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at cs@gundie.com.au.
FAQ
What shows on your Credit Card / Bank Statement?
GUNDIE.COM.AU
What's the fastest payment option so that my order is cleared and ready to be shipped
When making payment the quickest and fastest payment option is with PayPal and you can even use a credit card.
Payments via PayPal shipping is next business day
Payments via Credit Card shipping is within 3 business days due to payment clearing times.